Digital Delivery

All software products sold by Elbamaro are delivered digitally. No physical box, disc or printed licence is shipped unless a product page explicitly states otherwise.

How delivery works

  1. Place your order using an accurate email address.
  2. Your order is checked and processed.
  3. Delivery and relevant instructions are sent electronically.
  4. Follow the supplied installation and activation guidance.

Before ordering

Confirm whether the product is for Windows or Mac and review all compatibility information. A Windows product will not work on macOS unless the product page expressly says otherwise, and a Mac product will not work on Windows.

If delivery is missing

Check spam, junk and promotions folders, then contact support@elbamaro.com with your order number. Do not place a duplicate order while waiting for support.